Frequently Asked Questions

Where should I show the QR Code?

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You will need to show your QR Code to identify yourself at the entrance, purchase the ticket, and participate in the requested event.


I lost my QR Code, how do I retrieve it?

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To retrieve your QR Code, click on "Retrieve QR Code" on the home page of your club and enter the data (last name and phone number) used during the request. The QR will be resent to the email provided during the request. For assistance, you can write to us at info@clubreservation.it.


Can I share the QR Code with my friends?

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Of course, you can share the QR Code with the number of people entered during the request. The QR Code can be scanned multiple times in case you are not together at the entrance.


Can we enter separately?

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Of course, the QR Code can be scanned multiple times within the limit of the people entered during the request.


Do I need to make a request for each person?

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No, it is not necessary. During the request, enter the number of people who will be at the entrance within the indicated limit. If you exceed this limit, you can make a new request and generate a new QR Code.


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